Shipping & Delivery

How long will orders be processed?

Orders will be processed Monday through Sunday within 0-2 days of the date of order placement. During holidays and sales seasons, please allow extra time for processing. Orders are usually shipped the same day they are processed or the next business day. We will do our best to quickly and carefully process your order.

How long will it take to receive my order?

After placing your order, please allow 0-2 days for processing. Normal shipping time is 3-8 business days.

Nailss will remind you to confirm your address to ensure that you receive your item. If there is an issue with the address provided by you, we will do our best to assist you in retrieving your item. However, we are not responsible for any issues that arise due to incorrect or incomplete addresses provided by you.

If the package is delayed by the courier, lost in transit, or there is any doubt about the fact of delivery, we will do everything possible to assist you in retrieving the package. The process may take up to one month to be properly investigated based on common experience. If the package is never found, we will send you a replacement item at no charge.